Swords Walnut Shop


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If this is your first contact with us we would appreciate knowing how you found us.  Please include this in your inquiry, for instance:  abc search engine, link from abc web site, word of mouth, PayPal Shops, etc..

To facilitate your contact we have devised forms specific to the following categories.  If you wish to contact us please click on the category below which is most pertinent to your inquiry:

PLEASE NOTE: We reply to all inquiries - if you inquire and do not get a reply it is most likely because your email system is treating our reply as Spam.  Our email system automatically requests delivery and read receipts but if you have this turned off we have no way of knowing if our reply reached you.  

Lumber

Cuttings or  Custom Dimensioned Lumber  

Specialty Lumber  

Tree(s) or Lumber For Sale

SHOPPING CART PROBLEMS

Web Site problems (broken links, navigation problems) 

 

Phone:
309.762.0347 BUT should only be used as a last resort and only after you have emailed us to let us know when you are going to call.  We do not return phone calls (play phone tag) without prior email contact.  We are just a mom and pop shop - mostly "pop" - who happen to have a passion for Walnut and all of its beautiful uses.  There is no secretary.  The best way to contact us is via email as I am in the shop (no Phone)  or off-site most of the time.  I know emailing specs. and details can be time consuming, I'm not a fast typist, but email provides an invaluable, and time saving reference source.  Without it my desk would be awash with ineffective Post-It-notes.  If, given all of the above, you still need to call it's best to email me ahead of time indicating when you will be calling so I can try to be by the phone.  If you get the answering system be sure to indicate a time you want a call back.  I hate phone tag!

Fax:
309.762.0347

As a WEB based business we are not set up for Retail or Walk-In Trade.  I pull stock (2,000 - 3,000 BF inventory) and ship from our small 1,500 SF cabinet shop  at my residence.  It is very unimpressive.  The bulk of our more than 10,000 BF Walnut inventory is located at a "secret" warehouse. Except in special circumstances we do not allow customers to select boards.  PLEASE – all visits including order pickups (will calls), must be by appointment only.

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Copyright (c) 2001 Swords Enterprises
Milan, IL  61264
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